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FAQs

What are the products you offer?

  • T-shirts
  • Polo
  • Tanks
  • Hoodies
  • Yes, we offer different materials that suit your needs and preference. Whichever you're comfortable with. We have the materials available:
    • Poly-Knit
    • Poly-Mesh
    • PRO-Wick
  • Of course, you can. The following are the ways you can place your order:

    1. Online
    2. On the phone
    3. On chat
    4. Via email
  • Of course! You can Live Chat with one of our employees or call Customer Service at (866)-257-1304 or phone us at (254) 271-4558 to obtain help with your order.
  • Our prices are always the lowest in the market for T-shirts, Polo, Tank Tops or Hoodies. We can assure you that there will be no company in the market that can provide a lower price and faster turnaround than our company.
  • Production time refers to the period it takes to make your customized order in our production facility. The time is on business days, Monday through Friday, excluding holidays.
  • No. This is the reason why we are sending you proofs for your approval before we start production. Approving the proof means that you agree with the design, colors, textures, etc.
  • If there is a production error, we will replace your order without any questions asked.
  • Yes! A digital proof will be sent to you by email for your approval. Once the proof is approved, the order will be sent to production.
  • You will be notified via email once the order has been shipped which includes the tracking number.
  • Yes! We keep your artwork on file to make reordering and using your art on other products simple and easy!
  • Simply upload it to our website and attach it to your order, and we'll take it from there. You can also send it to sales@customtshirttoday.com or utilize the chat box on the site and directly send it to our Customer Care Representative.
  • We highly recommend you send a vector-based file in EPS, AI, or PDF format. If you have a raster-based image such as PSD, PNG, or JPG, please send it in the actual size it will be imprinted on your T-shirts, Polo, Tank Tops, or Hoodies. We suggest you send the highest resolution file you have available. The highest resolution files work best.
  • We do not knowingly reproduce copyrighted material and will not accept liability for such infringement when copying orders. You are solely responsible for ensuring the artwork you submit does not infringe on property rights by obtaining proper permission to reproduce logos, trademarks, and copyrighted material.
  • Yes absolutely! Feel free to upload as many as you'd like, or you can also email us your designs.
  • We are open 24/7 to assist you. You may reach us via the listed options below.
  • You may give us a call at (866)-257-1304 or (254) 271-4558
  • You may send us an email at sales@customtshirttoday.com
  • You may need to visit our website and hit the chatbox "online."

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